Receiving Time = Order Processing Time + Shipping Time
I. Processing: The order processing time depends on the time frame of the quality check, the packaging and also on the stock status of the individual product. It usually takes 1-3 business days to process your order (while some items may need 3-5 business days or longer). You will receive an email notification once your order has been shipped.
II. Shipping Rates & Shipping Time:
We have 2 shipping methods: Expedited Shipping and Standard Shipping.
Standard Shipping
Shipping time (excludes processing time): Normally it will take 12-15 business days（It may take a little longer in remote areas);
Cost: Free shipping for orders over $60, and $5 shipping if orders are less than $60;
Expedited Shipping
Shipping time (excludes processing time): Normally it will take 5-10 business days（It may take a little longer in remote areas);
Cost: Unified $18;
Wholesale orders: Due to international logistics restrictions, we will split into several packages for delivery when the number of a single order is too large;
If customers have additional requirements for time, they need to negotiate with our customer service ([email protected] or +86 15869188024) to pay the cost of fast logistics. Generally, we choose Fedex for fast logistics;
We will update the tracking number by email after the order shipped, and you can also find the tracking number on your account.
Delivery time may vary, especially during the peak periods. Please be more patient.
***Attention***
1. The shipping time in the above is just ETA(Estimated Time of Arrival), and most of our shipped parcels can be delivered within this time frame. However, the actual delivery date may be affected by flight arrangements, extreme weather conditions and other external uncontrollable factors. Please refer to the tracking information updates for the most accurate delivery date.
2. Please leave sufficient details about your shipping address to ensure a smooth delivery, it would be better if your shipping address can be accurate to Apt/unit number. A correct email address is mandatory for receiving order confirmation and shipping notification. The phone number is required for being contacted by delivery man if necessary.
3. Please note that Trypunk is not responsible for unsuccessful deliveries caused by wrong/insufficient/incomplete shipping address, wrong post/zip code, blank mobile column, non-delivery or extra shipping costs due to above reasons will not be taken by Trypunk .
4. We do ship parcels to P.O. Box Address via Standard Shipping Methods. Please note that shipping to outlying territories or remote areas & islands, military addresses(APO/FPO) usually take much longer than normal delivery time.
5. Your order can be tracked in details only when it arrives in destination country. Especially for expedited shipping, please kindly allow some working days of delivery to your address, even likely ” not found “. Thanks for your patience. Should you have any question, please reach out to our customer service ([email protected] or +86 15869188024).